Frequently Asked Questions

  • 1) How much does it cost per day?

    Our current private pay rate is $215/day. Private insurance, Medicaid and Medicare beneficiaries are responsible for payment of any and all applied co-insurances/patient liabilities as determined by the policy/program.

    2) How long will Medicare pay for my stay?

    Medicare typically covers an eligible stay for up to 100 days. Coverage usually continues as long as progress is being made or until goals are reached.

    3) How long does it take to be approved for Medicaid?

    The application process varies with each applicant and assigned case worker.

    4) How often will I see a doctor?

    Doctor visits vary on the individual needs of the patient. You have the right to use your own personal physician or, in the event you do not have a current provider, we have compiled a list of independent providers who are available to serve you. All physicians you elect, however, must be credentialed to practice at the facility and must comply with all facility policies and procedures as well as applicable laws.

    5) May I visit during off hours?

    While we do not have posted visiting hours, we suggest that visits be made between the hours of 8 a.m. and 8 p.m. Other times may be accommodated and should be arranged in advance. We ask that visitors consider other patients when planning their visits so as not to disturb them.

    6) What should I bring with me?

    Patients should bring clothing for 5 to 7 days of wear along with personal care items such as dentures, eyeglasses, hearing aids, toothpaste/toothbrush, shaving cream, etc. Patients may also bring a TV, radio, photographs and other items to make their room appear more “homelike”. Some items, such as throw rugs, electrical items and bulky furniture may not be allowed but we will gladly consult with you regarding items that can be included as space and safety parameters allow.

    7) If I have concerns regarding my stay, who do I contact?

    We encourage you to contact the appropriate Department Manager or the Social Services Director who can direct your concern appropriately. You may also contact the Administrator at any time.

    We also offer, for any additional concerns, guest service phone lines: 702-701-1664, 702-306-5179.